I asked on my Facebook page yesterday what people expected from a barefoot trimmer and promised to blog about the trimmer's expectations of their client. I did find that this has partly been covered in this easycare blog "Who Really Heals a Horse's Feet" but here goes:
I would like the owner to be there when I arrive or let me know in advance if they will be late so that I can let clients know that I will be seeing after them. I like the owner to watch the horse move before and after being trimmed.
I expect the horse to be in from the field, catching horses isn't part of my service (!),have its feet picked out and legs and feet to be as clean and dry as possible when I arrive, I know that's not easy if you only have a field but to see that some effort has been made is sufficient. Rasps are ruined by mud and are costly.
I expect owners to follow my recommendations and pick out their feet daily, look out for and treat infection and importantly exercise to condition their horses as I have advised so that the horse is fit for purpose.
I hope that owners will work with me on handling issues and give their horse handling time in between visits.
I hope that owners will let me know about any issues or questions in the first instance.
The trim schedule varies at certain times of the year - some trimmers will advise 4 or 5 weeks all year round when in reality this is not always achievable, but in the spring when new grass is about to come through it is a good idea to have your horses feet in tip top condition. Extending the trim schedule at this time of year is not advisable and very long trim schedules can mean that your trimmer is not able to look after your horse's feet. I do currently keep a schedule for many of my clients but as my business is rapidly growing I need to mention that ultimately this is the client's responsibility. In a nutshell it is not as simple as handing over a cheque - a barefoot owner needs to take responsibility in a way they may not have done for the farrier.
Oh and that reminds me - I would like you to pay me on the day that I do the work please!